Newsweek’s Prophetic 1993 Vision of the Future

Cover story on Interactive Technology from Newsweek

We came across this magazine recently in our shop. Twenty years ago, the May 31, 1993 edition of Newsweek featured a cover story that envisioned what the future might hold once information began to race along a looming “superhighway.” While this fast approaching digital revolution was undeniable, the details of how it would change everyday life for all of us were largely unclear. Change on that scale is both exciting and intimidating, as we all have learned over the past two decades. With speculation rampant, Newsweek journalists Bill Powell, Anne Underwood, Seema Nayyar, Charles Fleming, Barbara Kantrowitz and Joshua Coooper Ramo envisioned a surprisingly accurate overview of how technology was preparing to change our lives.

Arguably the most impressive techonological accomplishment during my early childhood was the NASA moon landing. I remember being aware in 1969 that my grandmother, who lived with us and was born in the 1890s, had been my age at a time when even flight seemed a ridiculous concept. Now she was sitting beside me watching a man step out onto the moon’s surface. That fast pace of change in one lifetime has of course continuted to accelerate. The world of 1993, only twenty years ago, stood on the cusp of the digital revolution, although the term “internet” was still largely unknown. 27% of American households had a home computer, but many admitted to using it less than 5 hours a week! Fiber-optic cable was far from universal, movies were rented at brick-and-mortar stores to be viewed on VCRs. The CD ROM was an amazing new invention that could store video, music or text on one disk but needed a specialized player to be accessed.

In their focus on the potential of what was about to happen, Newsweek chose the concept of “interactivity.” The future would allow consumers to be participants in their consumption of entertainment and services, no longer just a “couch-potato” who passively viewed and absorbed information. The missing pieces in 1993 for this sea change were the expansion of fiber optic cable networks to connect us, and huge investments in infrastructure, technology and content that the major players in the cable, communications and entertainment sectors were deploying. Looking ahead from this landscape in 1993 with amazing prescience, Newsweek envisioned:

  • Video phones with clear pictures (and lens covers to ensure privacy)
  • “New age goggles” and virtual reality that a “mighty computer” would be able to deliver
  • Lightweight, compact laptop computers. “Work will never be more than a keystroke away.”
  • HDTV with a sharper than ever screen picture
  • Software to be used for education.
  • “Viewer-directed” movies and video games where the user can choose alternate endings or direct the entire action.
  • On-demand movies and channel selections. (In 1993, only one network in California offered “interactive TV programming” where you bought a device for $199, then paid $15 to interact with game shows or predict sporting events.)
  • An early concept of “icons” on a computer screen that search the “superhighway of information” for news uniquely tailored to a person’s interests…. and then connect to other people with those same interests – social media in it’s infancy!

A central concept our 1993 world had trouble envisioning was through what devices in our households would we be accessing this interactivity, and who would be paying to do so. Would it be through our TVs, phones or personal computers? If these “smart boxes” as Newsweek calls them, grow too complicated, would people want to deal with them after a long day’s work? How much would we be willing to pay to access banking, entertainment, or investment information?

This article also accurately foresaw the dilemnas and coming ethical conflicts our new interactivity would generate:

  • Al Gore was advocating for a “scheme to build a nationwide fiber-optic network,” and is quoted as saying this “data superhighway” will be the ” ‘most important marketplace of the 21st century.’ ” – He got that right.
  • “It’s quite possible that some entrepreneur in a garage is coming up with a really new idea that will forever alter the best-laid plans.” – A premonition of Zuckerberg and Facebook, perhaps?
  • “Who will protect the privacy of consumers whose shopping, viewing and recreational habits are all fed into one cable-phone company data bank?” – an early understanding of the complexity of privacy issues that abound today.
  • “The government could electronically spy on individuals; bosses could track employees.” – Edward Snowden was about 9 years old when this was written.
  • Of the major players in the industry in 1993 – U S West, Time Warner, AT&T, TCI, Microsoft, Intel, General Instrument, Sega, MCA – Newsweek realized these would “live or die based on the decisions they make in the next decade…. Not everyone is going to make it. Those that do could change everything.”

With all they got right, what is the most surprising thing Newsweek missed in their look ahead? That their magazine itself would, in twenty years time, cease print production at the end of 2012, becoming an online-only digital publication.

Interactivity and the future of technology

Related BLOGPOST: 15 Years of Rapid Change for the World of Print

 

Printers understand communication and design. Your printer should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmental responsible printing. They should also be able to work with you to solve any difficult prepress issues with your files. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

Share a Coke with Your Name on it: Getting Personal with VDP and Integrated Marketing

 

Update:

Personalized CokeAfter success in Australia, South Africa, the UK and dozens of other countries, Coke is finally releasing personalized Coke in the US this summer of 2014 – and it seems to be a social media hit (at least judging by my Facebook newsfeed.) 250 of the most popular names for millenials and teens will be found on 20 oz. bottles of Coke, Diet Coke and Zero. You can check online to see if your name will be on the bottles, and you can personalize virtual bottles to share via social media as well. But don’t get too creative – to avert potential viral disasters, the website will not generate any name not in their approved database! 😉
So why not get variable?

(The following article was first posted in 2013.)

Variable Data Packaging?
(Source link: www.marketingmagazine.co.uk)

Variable Data Printing is a proven catalyst in effective marketing – when properly executed, research indicates that response rates can be increased by as much as 30% with VDP. Now corporations are discovering creative new ways to combine personalized content with both online and print communications for a truly integrated marketing outreach. With the dominance of social media, consumers are beginning to expect (or in marketing-speak, “demand”) a personally targeted appeal from their advertisers. And who is more successful at branding and effective marketing than Coca-Cola?

But, VDP packaging? Well, in a way…. In Australia, and now the UK, Coke is putting out millions of bottles bearing, rather than their iconic logo, 150 names as a way to “personalize” their packaging. Coke enjoys such a universally established brand recognition that they can even remove their logo from their products and still count on consumer loyalty. The campaign is called “Share A Coke”, and as a truly integrated concept, it combines the product packaging with an online site where you can create a “virtual personalised Coke can” if you are unable to find the name you are looking for among the 150 choices. Outdoor ads, and social media also drive the campaign. The video below shares how Coke anticipated the buzz generation on Twitter to further build consumer interaction:

After a successful run in Australia, Coke is repeating the project in the UK. Now, a true VDP product packaging would require the Coke bottles to be printed with the customer’s name before rolling out of the vending machine – an expensive proposition – but the success of this semi-VDP approach highlights some important ideas:

  • the power of variable data personalization in affecting consumer choice,
  • an increasing consumer expectation that we can share a personal interaction with what was previously an unreachable corporate entity when it comes to our consumer purchasing power. The buzzword is “engagement,” and consumers are realizing their new role involves more than passive consumption, but can also include interaction and influence.
  • the value of finding ways to initiate the power and outreach of social media outlets like Twitter, Instagram and Facebook to your marketing advantage

 

Share a Coke campaign
Image Source: thisisnotadvertising.wordpress.com


 

Printers understand communication and design. Your printer should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmental responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

Your Integrated Marketing Plan Needs Direct Mail

Combining direct mail with digital communication for increased ROI

Over at PrintisBig.com, you will find some eye-opening statistics about the print industry, and specifically about the power of direct mail – yes, good old-fashined direct mail, even in a digital age. While I would attribute part of the continued effectiveness of direct mail campaigns for marketing to their integration with other online and offline marketing methods, it looks like the preference of consumers for the physical nature of printed matter still pays off in increased conversion rates and marketing ROI. Also, small companies and non-profits are reaping the benefits of VDP personalization in increasingly targeted campaigns that drive up response rates as their database management matures. A couple of the stats from PrintisBig:

  • Since 2004, direct mail marketing response rates are UP 14%, while email marketing response rates are DOWN 57%.

  • In 2010, US companies increased sales through direct marketing to the tune of $702 billion.

  • Advertisers in the US spend $167 per person on direct mail, earning $2,095 worth of goods sold. That’s a 1,300% return on investment.

  • Non-profits gain 78% of their donations from direct mail.

Source: PrintisBig.com

Rather than seeing an EITHER/OR situation between direct mail and new digital alternatives, embrace the opportunities of mobile marketing, qr codes, email, social media and website e-commerce as a whole new box of tools to get our your message and/or drive sales. To abandon print and it’s proven effectiveness in that transition will prove costly!
 
Rely on your printer for advice and direction with integrated marketing. They should be able to provide you with everything from encouragement along the way to complete design, layout, copywriting, production, multi-purposing, online implmentation and distribution of your marketing outreach. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

2012: Our 10 Most Popular Blog Posts

information on print, design, technology, etc.

 

This morning on a random internet search I noticed Wonderwall’s Hottest Couples of 2012 listing, and MSN’s Sports Deaths of 2012. Tis’ the season. If it’s the end of the year, it’s time for the barrage of Top 10 Lists recounting the high or low points of everything from news events to recipes, viral videos to Supreme Court decisions.

A year’s end is a good time to reflect and take stock of events before planning begins in the new year. So in that vein, here are our Top 10 blog posts from the past year, according to our monitoring of traffic at Imageblog:

  1. The Power of Print: 11 Songs about Paper & Ink
  2. 15 Years of Rapid Change for the World of Print
  3. If You Have the Right Printer, You Have Your Marketing Consultant
  4. Printing 101: What is Spot or Two-Color Printing?
  5. Now THAT is Integrated Marketing – Taco Bell Shows How its Done
  6. Think Big, Print Big: Wide Format Banners, Posters & More
  7. Print Green: A Glossary of Green Acronyms & Terminology
  8. Print Power: Six Tips for Creating Custom Rack Cards
  9. 10 Tips for Designing Vehicle Wraps with Adobe Illustrator
  10. Our Logo Evolution: Graphic Updagtes from the 1980s to Today

Imageblog is our online newstand of conjecture, knowledge, experience and opinion about the world of print, design, marketing, technology and sustainability. Here’s hoping you will find some interesting topics in our list, or some useful information about print, design and marketing for the year ahead. Thank you for stopping by!

 

Rely on your printer for advice and direction with all your marketing needs. They should be able to provide you with everything from encouragement all the way to the complete design, layout, copywriting, production, multi-purposing and distribution of your marketing outreach. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!
ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

Storm-Tweeting, and 5 Other Twitterbombs for Small Business to Avoid

Twitterbombs to avoid for small business

As a marketing tool, Twitter has proven to be a real gift for small business. Through an active Twitter account, you can reach customers locally or globally, establish your expertise and leadership in your field, promote your business and brand, drive traffic to your website or link your marketing efforts on and offline… and best of all, it’s FREE! However, certain pitfalls seem specific to the small business owner who is overworked, overscheduled and struggling to take advantage of all the digital revolution can provide. Avoid dropping the following Twitterbombs, most being related to time management, that can derail your social media success:

1: Twitter is my soapbox.

Twitter is a conversation, not a monologue. Well, it can be a monologue but people both online and in daily relationships do not enjoy being preached at and quickly tune out. You have a forum to announce your information, but also a great opening to learn what your potential customers are thinking. You want to encourage people to read your posts AND to respond to them. As in any conversation, the process demands both the ability to listen and a commitment of time (a precious commodity for a small business owner). Which leads to the next point…

2: I don’t have time to talk to everyone.

Answer all Replys and DMs (Direct Messages). Ignoring someone’s comment, or forgetting to thank them for a Retweet, is a sure way to generate ill will on Twitter. Check for DMs regularly and browse the @Connect feed, which will give you a history of Retweets and followers. You can respond briefly when appropriate and thank them for their interest even if you don’t agree with their comment! Oh, and remember to wear a thick skin and take the high road… social media communications can often be brutal.

3: I am not here to follow.

For myself, the most damaging signal I see for a business account on Twitter is when they have a number of Followers, but are themselves following no one. This clearly says “I want no contact, I only want people to listen to me.” Again, Twitter is a conversation, not a one-way forum. Follow potential customers, local buisnesses, experts in your field, everyone who has contact with you! They have valuable information to provide you as well.

4: Storm-Tweeting

This habit really irritates many on Twitter: you don’t have a lot of time, so when you get online you tweet multiple times in a row – sometimes dozens! – then disappear until the next day. The timeline of your followers fills up with you avatar over and over. Irritated and feeling ambushed, your followers will at best not read all of that flurry of information, and at worst, Unfollow you. Often it is a time management problem, and for many the solution is a free dashboard application such as Tweetdeck that allows you to monitor, schedule and manage your tweets and replies on your own time. If you find yourself Storm-tweeting, this may be worth checking out.

5: My account is dead.

The worst. If you build up a following on Twitter, you should commit to using and contributing to it DAILY (you can slide on weekends if you must). If you leave it inactive, you have essentially made a public announcement that your business is, well, sort of dead! You’ve left a Twitter-corpse lying in the public domain. If you abandon your Twitter account, by all means deactivate it.

6: TMI, or “Did you really just say that?”

Up front, you should take some time to decide what voice you want to speak with on Twitter. You can be a completely business-like entity, unlinked to any individual person. You can be a parody account, the voice of your brand or a brand mascot, or a multi-faceted voice of many employees all tweeting under the same name. But whatever you choose, set some guidelines for your approach in terms of what topics to cover and how to handle various interactions. Revealing some personal details or day to day events in your company will interest followers and humanize your brand. If taken too far, this can also work to alienate followers or create an impression that is unprofessional or unpleasant. In other words, while it is not productive for a small business to have a completely robotic, non-human voice on Twitter, it is probably worse to use your brand’s account to announce pet peeves, physical ailments, or “I just ousted @SoandSo as the Mayor of Lolita’s Bar and Grill.” Be aware of the tone and voice you cultivate publicly. And never, ever engage in spats or arguments, no matter how tempting!

If you have been guilty of a few of these, don’t feel bad. There is real social media learning curve for us all and the “rules” are generally in flux as times and technology change. Remember that your Twitter account is a public representation of your self, your company, your brand… have fun and expand your knowledge and contacts as well as seek to gain a solid ROI. If you enjoy the interaction, your followers will as well. Your online presence will be more fully rounded and attractive to your audience, and you will also discover a great deal that you would never have been privy to otherwise. Following people and businesses in your own town and your own field will keep you better informed than any news outlet or nosey neighbor ever could. Being better informed makes you better equipped to effectively market your business.

Follow us! @maryimagesmith (Print, Design, Technology, Sustainability – Asheville & Western North Carolina)

 

Rely on your printer for advice and direction in design, print and integrated marketing. They should be able to guide you through the latest changes and introduce new technology to help get your message out… if they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

Sign of the Times for Wide Format Printing – 10 Songs, 10 Signs

Wide Format Printing

Signage has never played a more important role in the success of the printing industry than now. As the digital revolution reshapes the print industry into a marketing/social media/information specialist/print/web amalgomation of its former self, new advancements in wide format printing and substrates have made signage more affordable and versatile than ever. Where signs have always directed people and What use to be the realm of the big players is now open to all businesses and individuals: high quality, branded, professional signs, banners, wall murals, floor graphics, vehicle wraps, billboards. So, to highlight awareness of the power of great signage, we compiled a little musical list in tribute:

The Sign – Ace of Base (1993)

“I saw the sign, and it opened up my mind.” This ABBA-esque quartet from Gothenburg, Sweden had their biggest hit in 1994 with “The Sign.” It spent 6 weeks at #1 on the Billboard Hot 100. Unfortunately, news has come forward now that Ace of Base member Ulf Ekberg, in his youth, was in a Nazi band and had ties to a political party that also leans uncomfortably toward the hate-group side of the spectrum. Not a sign we needed to see.

Sign O’ the Times – Prince (1987)

This was the title song of Prince’s first “solo” album without The Revolution. The “O” in the title was printed as a peace symbol, but that was before the name Prince actually became a symbol. All very symbolic.

A Sign of the Times – Petula Clark (1966)

Catchy, perky pop tune from British singer Petula Clark, which she debuted on the Ed Sullivan Show in February of 1966.

Signs – Five Man Electrical Band (1970)

One of the first 45s I ever purchased. From the heydey of social and political change in the late 60s, the song is actually more of an ANTI-sign anthem, “blocking up the scenery, breaking my mind.”

Sign on the Window – Bob Dylan (1970)

Beautiful, classic Dylan tune from the album “New Morning.” The video link below is a live cover by the singer Melanie from 1975. (Jennifer Warnes does a great cover on her 1979 album “Shot Through the Heart.”)

Love Shack – The b-52’s (1989)

“If you see a faded sign by the side of the road that says ’15 miles to the Love Shack…'” The famous tin roofed shack once stood outside Athens, GA, was home for singer Kate Pierson and the birthplace of the group’s first hit “Rock Lobster.”

Gimme Little Sign – Brenton Wood (1967)

Brenton Wood is a soul singer from Louisiana who had an international hit with this song in 1968. Oddly enough, the exact title never appears in the recording; the chorus repeats “Just gimme some kind of sign…”

Sign on the Door – Edwin McCain (1999)

Soulful Greenville, SC native McCain writes: “My heart used to be / The sweet shop of love / But now the sign on the door / It says sorry we’re closed.”

Signs – Snoop Dogg (2004)

This rap tune features Justin Timberlake and Charlie Wilson, and covers illegal drugs, life in L.A. and the perceived glamour of gang culture.

 

Sounds of Silence – Simon and Garfunkel (1964)

Written in the wake of the assassination of President Kennedy, this song went on to become the duo’s second biggest hit, after “Bridge Over Troubled Water,” and was included on the soundtrack of the film “The Graduate.” “And the sign flashed out its warning / In the words that it was forming / And the sign said, “The words of the prophets are written on the subway walls / And tenement halls.” An iconic tune of the sixties.

Calling All Angels – Train (2003)

From their album “My Private Nation”: “I need a sign to let me know you’re here/ All of these lines are being crossed over the atmosphere.”

Rely on your printer for advice and direction in branding and marketing with signage. They should be able to guide you in the design, creation and application or display of all your signage, murals, graphics, displays… if they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

New Punctuation: from Interrobang to SarcMark

SarcMark: to denote sarcasm

Just what we needed, more punctuation.

Well…. actually we do need more. That statement itself could have benefited from a symbol that conveyed the fact that I did not seriously want more punctuation or font problems to deal with! But digital communications have run into a few unforeseen limitations. Have you found yourself being more easily misunderstood in email and text messaging than you are face to face or by phone conversations? So much of our communication actually occurs through physical cues, expressions, body and hand gestures, intonation and vocal signals – none of which are accessible in a text message or a 140 character tweet!

Whenever a difficulty arises in communication, language begins to morph and adapt to overcome that difficulty. In this case, the use of little smiley faces and emoticons are an attempt to “add on” a little explanation of unspoken cues in symbolic form. A more formal attempt to alter the written language is an attempt at a punctuation change called the SarcMark: a registered trademarked symbol that you can purchase to use in order to denote sarcasm or irony in a statement.

The SarcMark is the creation of Paul and Doug Sak who started Sarcasm Inc. They saw the need (and business opportunity) for a punctuation mark that denotes sarcasm, especially in a digital communication. As their video says, “Only $1.99 for lifetime use… and never be misunderstood again.” It works on both Mac and PC platforms, and has both a font option for type or texting, or a graphic option if you know the person on the other end has not downloaded the symbol as well. Smark marketers, the Saks have also created branded apparel and other items to encourage the use of their new punctuation.

Punctuation marks for Sarcasm and irony

English has no standard symbol to denote irony or sarcasm, though historically there have been a few attempts put forward. The Interrobang (I love that word) is a combination of question mark and exclamation point, and is used by some to mark a rhetorical question that does not require an answer, or to show excitement or disbelief in the form of a question (“Did you just do what I think you did?!) The irony point (a backwards question mark) is a French attempt to create a punctuation mark to indicate there is a second meaning to what is being said. Also, emoticons are very much an outgrowth of the same need for additional punctuation in text or email communication to set a tone or to explain subtext in what is being said.

Overall, the appearance of these new symbols is an interesting development in the evolution of English. More change, just what you needed, right?! 😉

 

Smart marketing ideas – new technology – upcoming marketing trends: ASK YOUR PRINTER! They are the experts at introducing you to marketing innovations and working with you to direct your brand and reach to more people, locally or globally.

 

ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

Generosity – good for business, and…well, just good!

Generous Business Practices and Marketing

Your business reflects your principles. They are part of your brand – the basis of how you interact with your customers and your community. Putting a spirit of generosity in the way you work will always in the end bring benefits to you, your customer, and your bottom line.

Now generosity doesn’t have to mean giving away the farm with some wacky doorbuster special. It means finding ways to show appreciation for each customer – value-added services and perks that can range from something as low-cost as friendly customer service at every contact, all the way to valued gifts and rewards. Your budget and resources will determine what level you can invest in, but the point is to act on a generosity of spirit regardless of the economics.

At ImageSmith, we have sought ways we can show consideration for our customers above and beyond providing quality services on schedule.

  • Friendly, helpful customer service – when you put yourself in the customer’s place, you can see many ways to provide information and guidance to meet their specfic needs, rather than just direct them in a way that will profit your business. Dealing with them while keeping their schedule and priorities in mind will go far in creating good will. generosity is good for business
  • More than expected – seek to give your customers more than they expect. Often for us, as printers, this can mean packaging a few extras from a print run for delivery – pieces that might have just been thrown out as extras can be given free of charge as a way to say “thanks.” When we are embroidering items and have an extra, we include it with the customer’s order as a nice surprise and a way of saying “thank you for your business.”
  • Advertising that is also beneficial to our customers – this means promotional products. The exposure and advertising we receive from our branded promotional products is married to the usefulness of the products themselves. Sports cups, bandage dispensers, t-shirts, office supplies… the variety of available promotional products is vast. Think about which ones best fit with your brand and enjoy the process of giving them out to your customers.
  • Information & “paying it forward” – We live in an information age, and being generous with knowledge and expertise has a greater value than ever. I think there is often an old-school tendency to try to “guard” knowledge – when you have figured out a better way to accomplish a task, you don’t want your competitor to learn it and benefit from your struggle. But here again, being generous with your expertise builds good will, and, perhaps more importantly, establishes your authority and skillfulness in your field. To be a source people trust and turn to for information is a benefit to both them and you. As printers, we specialize in marketing and communication skills. We want our customers to turn to us a marketing consultant who has their best interests in mind.

Blogging is a great way to provide information to customers – and to receive feedback from them. Also, the world of social media allows you a powerful venue to help establish your principles in the minds of your customers. Use it to attract attention with helpful information. Being generous just makes good business sense. Box of printed material with sticker

 

ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

15 Years of Rapid Change for the World of Print

Today ImageSmith surprised me with a little celebration for my 15th anniversary with the company and a very generous gift of a brand new iPad. Our discussion at the gathering centered around the changes in our business over the past 15 years and the vast differences technology has created in that relatively brief span of time. Back in 1997, hardly anyone at work had a mobile phone; few used the internet or even had a home computer.

Oddly enough, I had been reading online this very morning about the new issue of Newsweek that highlights the return of the show “Mad Men” with a retro 60s issue and an amazing recreation of retro print advertising from that era. The rate of change in this industry from then to now has exponentially increased. Print quickly adapted to new computer technology in the ’80s, drastically altering the way graphics are created, business is done and ultimately the very heart of what the printing industry is today. From my own experience here at ImageSmith, I could see the major ways technology has created this rapid change:

THE INTERNET

In the 90s, the art department was completely a Mac platform (Mac certainly led the way with graphics software and innovation) and the only other computers were PCs used for the front office and accounting. Files were transferred on floppy disks or zip disks. Proofs were faxed or hand delivered. The idea of communication or doing business via the internet seemed fanciful.

TODAY: communication inside and beyond the company is via the internet. Computers network through a wifi connection and a central server. Orders are placed online, files transferred, deliveries scheduled and tracked… to do otherwise would seem painfully slow and unprofitable.

SOFTWARE

The change in graphics software is always rapid and amazing. In 1997, we were using Adobe PageMaker for our layout (it had only recently been acquired by Adobe from Aldus). PhotoShop and Illustrator were used for photo and graphics manipulation, but only minimally integrated with the actual desktop layout duties of PageMaker. Many clients created their jobs in QuarkXpress, Microsoft Word, Corel Draw – and the confusing task of the art department was to try to handle and image these files cross platform from PC to Mac without disastrous font conflicts and software glitches. The idea of a “portable document format” or pdf was on the horizon.

TODAY: Adobe Creative Suite provides virtually flawless integration of PhotoShop, Illustrator, Acrobat and InDesign. A totally pdf workflow moves client jobs seamlessly from desktop to press or web. Print design can be cross-purposed to web pages, mobile apps, e-books, etc.

PRINTING TECHNOLOGY

Many jobs were still created physically on paper and then photographed. “Paste-up” was the means of gluing into position different page elements. It all seems very primitive now. The process of making plates for offset printing also relied on photography. Negatives were imaged, stripped into position, manually color separated, and burned onto plates.

TODAY: Computer-to-plate and computer-to-press techonology completely removes the photographic element in printing. Digital layouts are rasterized and imaged onto plates for the press in exact position. Increasingly, digital presses are replacing the offset process to meet the growing demand for short run, full color print.

DATA STORAGE

In 1997, a typical print job would fit easily onto a standard 3.5 inch, 1.44MB floppy disk. Artwork and client jobs were archived onto floppies. These were replaced by SyQuests – able to hold 44 or 88 MB or data, and then Zip Disks from iOmega with the amazing capacity to hold 100 MB. In the late 90s, most all computers, PC and Mac, came with a built-in floppy and Zip drive. Over the years, the Zip yielded to the CD and then the DVD for removable storage options.

TODAY: File sizes for some print jobs today dwarf the capacity of all of these removable data storage devices. High capacity servers and cloud-based storage solutions manage files and the process of archiving data.

With all of these changes has come a core redefinition of what small and mid-sized print operations are about. Printers have expanded to become multi-media specialists, marketing consultants and e-commerce solution providers to meet the equally drastic changing needs of their clients. Integrated marketing techniques combine the realms of print with mobile, email, wide format printing, signage, printwear, branded merchandise and social media. Looking ahead to the landscape of the NEXT fifteen years is exciting and daunting. Mobile and cloud-based technology will continue to drive the marketing into the world of augmented reality, 3-D printing, conductive ink and other as-yet unknown innovations.

 

ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

Now THAT is Integrated Marketing – Taco Bell Shows How its Done

Taco Bell uses QR codes, AR and social media for huge product launch

We have all heard the discussion about what the true value of social media and marketing via Facebook, Twitter, etc. is for small and medium sized businesses. Everyone wants to know the ROI – we want hard and fast data proving this much money in, this much money out. But the reality that is gradually being revealed is a brave new tech world where the old business school models don’t always hold up in the face of “viral” product buzz. For both B-to-B or B-to-C models, the emerging evidence indicates that building a social network of customers, clients, acquaintances or like-minded individuals both locally and internationally holds an undeniably great marketing potential for any enterprise. This instant connectivity has never been possible before, and it’s value is rich.

The question for marketers becomes how to leverage this newfound social network into everything from product buzz to hard and fast profits. Take a look at how Taco Bell is making this work. They have 167,000 Twitter followers and over 8 million Facebook fans – a definitely solid base to begin a project like this with. The product being launched: Doritos Locos Tacos, which also provides sponsorship for a series of concerts called “Feed the Beat.” Packaging on the taco has a QR code to link those who scan it to exclusive video of these music concerts. An AR (augmented reality) code on other packaging lets consumers connect via a Taco Bell mobile app to view live Tweets and Facebook comments.

Now the brilliant draw in all this, even more than the online music and connectivity, is that TacoBell will be displayhing selected tweets using the #DoritosLocosTacos hashtag on digital billboards in Times Square in New York City and Sunset Boulevard in LA. The payoff for fans is to see their name up in lights (so to speak) in such iconic locations. The payoff for TacoBell and Doritos? Well you can see that clearly.

The Whole Enchilada…. er, Taco

Print, web, social media, signage, mobile marketing, product packaging… a truly integrated campaign uses all available media, and leverages that content through the connectivity of a solid social network. The best advice here for any small business appears to be develop your social network online, and then get creative about using that base to get your message out.

The development of a social network on outlets such as Twitter and Facebook is itself an asset. Many have questioned the profitability of spending the time and manpower to cultivate such a network. Enterprises like this Taco Bell campaign are blazing the trail to show how such connection can be leveraged into a big – and increasingly essential – marketing win.

ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.