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Color, Balance and Emphasis: An Infographic on How Graphics Work

Any size business can take advantage of custom infographics to better communicate and attract interest. Any process or idea you would like to explain to potential customers can be illustrated with eye-catching graphics. Talk to your printer about creating your own custom infographics for your blog, website, signage or print collateral and you’ll get excited about the potential and creativity of illustrating your business.

Infographic on how Graphics work

This infographic was provided courtesy of Bigstock Photo.

 

Call us at 828.684.4512 for any marketing needs. As a printer, we understand communication and design. Your printer should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmentally responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

ImageSmith is now partnered with Extreme Awards & Engraving – our in-house partner providing custom engraved trophies and awards for employee recognition programs, sporting events, and promotional needs. With our new sister company, we will be sharing space, resources and expertise in a collaboration designed to further provide you with one place to meet all of your marketing needs… Under One Roof! Visit them online at www.extremeae.com or call direct at 828.684.4538.

 

 

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.

 

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Great Balls of Fire: Two Great Stories on the Longevity of Print

Civil Defense brochure found in Dictionary

Print has a way of sticking around.

And while it can often be neglected in the excitement surrounding digital and cutting-edge communications today, print continues to thrive and surprise. It’s very physical, tactile nature is the reason for the powerful impact and longevity of print. Two great illustrations of that popped up on the same day.

Here at the print shop sat an old dictionary from the mid 1950s, purchased at Good Will, and gathering dust. Yesterday our bindery manager discovered, tucked back inside the pages, a Civil Defense brochure from 1959 outlining the emergency drill in case of a direct nuclear attack on Asheville or Buncombe County. Seems our proximity here to the Oak Ridge facility in Tennessee put us in harm’s way. Interesting reading – a great insight into the mindset of the Cold War days. The brochure, printed in patriotic red and blue, had hardly ages at all, well preserved between the dictionary pages.

Great Balls of Fire Brochure

And the same day we stumbled across the story online of a rediscovered typeface – Doves Type – that had spent almost 100 years at the bottom of the Thames River in London. Designer Robert Green led the search for the type which had been thrown off a bridge into the Thames in 1917 in an attempt to settle a dispute over it’s usage. Green’s team retrieved about 150 metal type  pieces, rediscovering what was once a lost typeface. (Watch a short BBC film about the story below.) And to bring the story totally up to date, you can now follow Doves Type on Twitter @thedovestype.

So you never know where you might find a lost piece of print history – tucked in the musty pages of a forgotten book or at the bottom of a river. Either way, print can surprise you, proving itself to be influential long past your wildest expectations.

Doves Typeface on Twitter

 

Call us at 828.684.4512 for any marketing needs. As a printer, we understand communication and design. Your printer should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmentally responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

ImageSmith is now partnered with Extreme Awards & Engraving – our in-house partner providing custom engraved trophies and awards for employee recognition programs, sporting events, and promotional needs. With our new sister company, we will be sharing space, resources and expertise in a collaboration designed to further provide you with one place to meet all of your marketing needs… Under One Roof! Visit them online at www.extremeae.com or call direct at 828.684.4538.

 

 

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
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EDDM – Is Every Door Direct Mail Right For You?

EVery Door Direct Mail Simplified

The USPS direct mail program called Every Door Direct Mail, begun in 2011, makes saturation mailing affordable for small businesses. Offer coupons, publicize events, send thanks, announce sales or online promotions, and discover new customers from areas you target – all at the lowest price ever.  However, as with all things postal, you may also encounter a few potentially confusing rules and paperwork. Read on for a little clarification…

What is Every Door Direct Mail?

EDDM is a USPS program that seeks to make direct mail easier and less costly for small businesses. Using EDDM Retail, you send your mailpiece without a list of addresses or a permit to every address in targeted areas (carrier routes) which you select. Each printed mailpiece will be exactly the same (i.e., no cost for variable data addressing, no individualized addresses). Customers go online and use the USPS EDDM Retail program to select carrier routes and generate necessary paperwork. Of course this saturation mailing has some limitations: you can only mail 5,000 pieces per mailer per day, your piece must meet the specs for a standard machinable flat, your piece must be printed with the correct EDDM indicia, and you must bring the mail physically to the Post Office that services the carrier routes you chose. Also you must fill out the requisite postal forms and labeling, as well as follow bundling and packaging requirements. You can read more online at usps.com/everydoordirectmail.

What is the Difference between EDDM Retail and EDDM BMEU?

BMEU stands for Business Mail Entry Unit. EDDM BMEU allows larger businesses who already maintain a mailer’s permit for payment and tracking of their direct mail to use their permit and to drop off their EDDM to the Business Mail Entry Unit. With this method, mailers are not limited to 5000 pieces per day and the rules for what type of mailpiece qualify are more flexible.

While you can go it alone with the Post Office online, EDDM may be a daunting task for anyone new to bulk mail. (You can check out details of the USPS program online here.) The USPS has posted an in-depth video presentation on the EDDM service. We have broken the video into two parts and you can watch them by clicking the video links:

Every Day Direct Mail Video 1
Watch the EDDM video part one

Every Day Direct Mail Video 2
Watch the EDDM video part two

What are the Benefits of Every Door Direct Mail?

Every Door Direct Mail service lets your business send advertising without the need of an address list or the cost of addressing. The USPS rate for EDDM averages $0.175 per piece! A letter carrier delivers your piece along with the day’s mail to every address on the routes you choose. EDDM allow you to:

  • TARGET every address
  • REDUCE production costs
  • SIMPLIFY the mailing process

Discover the Possibilities…

  • Invite customers to a Grand Opening or Open House
  • Offer timely coupons or promotions
  • Announce events & sales
  • Publicize your participation in community events
  • Highlight your hours of operation, new services,
  • menu, mission statement or products
  • Emphasize your location and enhance your brand
  • Thank customers for their patronage

EDDM helps retailers and service-based businesses reach their local target customers – a good fit for the following:

auto dealers and repair shops  •  restaurants  •  pharmacies
clothing stores  •  furniture dealers  •  flower shops
coffee shops  •  bakeries  •  attorneys  •  schools  •  real estate firms
health-care professionals & practices  •  dry cleaners  •  home-improvement companies

Downside?

EDDM paperwork
There’s always paperwork involved!

Perfect for some businesses and some direct mail objectives, EDDM is not always the smartest option for everyone. Why? In general, targeted direct mailings – where you “edit” your mailing list for various factors such as age, income, and lifestyle of the folks you want to reach – produce greater results and therefore greater profits. Consider these situations: if you are a restaurant and want to get coupons out into the hands of locals who pass by your place daily and are the most likely to stop in, EDDM saturation mailing could be your smartest approach. But if you are a business selling products specifically for the elderly or homebound, sending mailpieces to every address in a neighborhood could be a waste of your investment. A targeted mailing to only elderly or disabled residents in a wider area would yield more positive results.

Best advice?

Talk to your printer about which mailing strategies will work best with your budget and your direct mail goals. Rely on their experience with the USPS and with integrated marketing to make your life a little easier… and more affordable.

Contact us at ImageSmith to get started with Every Door Direct Mail today. You choose, through the USPS site, exactly the areas you wish to saturate with your mailing and we’ll handle all the paperwork, packaging and regulations. No mail list, no hassle, and – if you decide to take advantage of EDDM BMEU – no need to apply for a postage permit, you can use ours at no added cost.

 

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The New Yorker at 90: The Art of Great Cover Art

It’s easy to love The New Yorker. Their editorials, criticism, opinion, reporting, poetry, and celebrated cartoons have consistently set a gold standard of excellence for publishing.  The venerable magazine is celebrating 90 years of groundbreaking, respected coverage of much more than the New York literary scene, and must be basking in the accolades from readers and critics. You know you’re pretty influential when bloggers take the time to praise and interpret the shape of just one letter in your masthead!

The New Yorker covers provide a master class in creative illustration and graphic design. Timely and often controversial cover art is a mainstay of the magazine as the New York Times notes the covers have taken a distinctive shift “from polite to provocative.” The editors seek out innovative artists who movingly capture the nation’s excitement, fear, contradictions or spirit in a graphic image that gets noticed, sells magazines and ultimately proves the enduring power of print.

Great graphic design brings order and meaning to a complex or hard-to-define subject – and The New Yorker covers excel at that. Wit and creativity are needed to illustrate a complex point of view or clash of points of view in a deceptively simple artwork. Some magazines rely on the excitement and buzz generated by a controversial cover image simply to get attention for attention’s sake – think Sports Illustrated’s swimsuit issue or the outlandish banner headlines of the tabloids. Conversely, The New Yorker covers do more than exploit an event’s moment in the mainstream spotlight – and they often make news in and of themselves.

Often a great cover image becomes indelibly linked in our minds to the events or topics they address. As the covers below prove, the creation of a great cover illustration also has a story behind the scenes that is equally interesting:

The New Yorker Covers
© The New Yorker

Sept. 24, 2001: read the story behind the uncredited cover commemorating the tragedy of 9/11.

Dec. 8, 2014: Bob Staake’s poignant illustration of the racial divisions in Ferguson, MO.

July 21, 2008: “The Politics of Fear” by Barry Blitt – one of the most satirically controversial covers in The New Yorker’s history.

 

The New Yorker Covers
© The New Yorker

July 8, 15, 2013: “Moment of Joy” by Jack Hunter, celebrating the defeat of the Defense of Marriage Act (DOMA).

Jan. 19, 2015: “Solidarité” by Ana Juan, memorializing the massacre at the French satirical magazine Charlie Hebdo.

Dec. 16, 2013: “Madiba” by Kadir Nelson, for the passing of Nelson Mandela.

 

To show the importance of cover art to the magazine’s essence, The New Yorker decided to print not one but 9 different covers – one for each decade – for it’s special anniversary double issue. Each image seeks to bring the iconic cartoon dandy Eustace Tilley who appeared on the first cover in 1925 into the 21st century. And in order to ensure they stay as relevant and dynamic in the next 90 years as they have in the past, the magazine just hired ad agency SS+K to steer and coax it’s brand progression.

 

 

 

Call us at 828.684.4512 for any marketing needs. As a printer, we understand communication and design. Your printer should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmentally responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

ImageSmith is now partnered with Extreme Awards & Engraving – our in-house partner providing custom engraved trophies and awards for employee recognition programs, sporting events, and promotional needs. With our new sister company, we will be sharing space, resources and expertise in a collaboration designed to further provide you with one place to meet all of your marketing needs… Under One Roof! Visit them online at www.extremeae.com or call direct at 828.684.4538.

 

 

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
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Kuler is now Color! Plus, the New Color Theme Tool in Adobe InDesign CC 2014

 

InDesign-AdobeColor1

InDesign Color Themes Tool in ToolbarThe latest update for Adobe InDesign CC 2014 gives you a great new tool for creating a beautiful matching color palette based on the images and artwork already in your layout. The Color Theme tool will create for you 5 different 5-swatch palettes or themes of color with a simple click based on the objects you have selected on your page, which you can then add to your swatches palette or export to Adobe Color (formerly Kuler – will get to that in a moment) for use in other applications and on other devices.

InDesign-ColorThemesIf you have a photograph placed on your page, select the new tool then click the photo. The Color Theme tool will select a range or palette of colors based on that image. It will also work on a vector object, shape or a selected area of your layout including several different objects. A main 5-swatch color theme shows up automatically. By clicking on the down arrow you will see four additional “themes”: Colorful, Bright, Dark and Muted. These will give you variations of the basic theme from which to choose.

InDesign-OutputIntentA button to the right allows you to add any or all of the themes to your Swatches palette. Option clicking that button will allow you to add just an individual color. The colors are by default defined according to your “document intent.” If you hadn’t noticed, whenever you create a new InDesign document, there is a drop-down menu called Intent where you choose if your creation is heading for the Print world, for the Web or for Digital Publishing (e-Pubs). By double clicking the actual Color Theme tool in the toolbar, you can choose to leave your colors “defined as per document intent” or go ahead and decide for yourself to have the colors rendered as CMYK or RGB. In the prepress department here, we were hoping the tool would include the magic of matching the closest PMS color to the selected sample, but no such luck…..yet.

InDesignColorThemes-PalettesNow here’s another new feature. Adobe Kuler is now Adobe Color. You can access your Creative Cloud Color account directly in InDesign by going to Window – Color – Adobe Color Themes. In the panel that opens, you can access all your previously defined Kuler… er, Color themes, explore the themes of others just as you did with the mobile app or online, or create new ones from scratch. Any themes you create in PhotoShop or Illustrator are also here to share. Adobe has integrated the favorite advancements of its former Kuler app directly into the Creative Cloud applications in a very seamless, easy to use way.

InDesign-WhatsNewYou can watch a couple of very brief overviews of these new features from Adobe by going to Help – What’s New… These new features are very intuitive and a great tool for your color inspiration. The integration of Adobe Color directly into the Creative Cloud apps is very handy and will be welcomed by the Kuler/Color community, though I’m already finding it difficult to stop calling it Kuler.

 

Strive to buy your print locally! A community printer will understand communication and design, with a special emphasis on your local market. They should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmentally responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
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Shandys, Selfies & A Mustache: Traveler Beer Does Integrated Marketing Right!

 

Stick on Mustaches from Traveler Beer

What is more fun than a stick-on mustache?!

…well, taking a selfie with your mustache to share with the world AND enjoying a new European twist on delicious beer at the same time. That combo has helped prove Traveler Beer Company a pro at integrated marketing. Combining a great product and marketing design with social media buzz is one step. But in Traveler’s current campaign, the vital link between the products and the online excitement is good, old-fashioned print and promotional products! It is exciting to see these traditional marketing tools put to their best use in combination with the latest in digital communications.

Traveler is “introducing” to the American market the European tradition of “shandys” – quality craft brews combined with carbonated citrus or fruit flavors. The four Traveler flavors use lemon and lime (“Curious Traveler“), grapefruit (“Illusive Traveler“),  strawberry (“Time Traveler“), and pumpkin (“Jack-O Traveler“). With such a unique product, Traveler is wisely shaping their marketing around the adventure of a new experience. By using a turn-of-the-LAST-century flavor to the graphics, they are reinforcing the idea that these flavors have been around a long while in Europe and proven a favorite. With the current public preference for all things hipster, the classic Victorian handlebar mustache works as the perfect representative of the product, and the perfect way to involve consumers in becoming a part of the marketing itself.

Promotional Products from Traveler Beer

Traveler’s mission was to involve the public through social media – Facebook, Twitter and Instagram, primarily. To achieve that, they created a great variety of bar swag and promotional products to put the Traveler brand into consumer’s hands. Online, and in retail outlets, bars and restaurants, you can find branded t-shirts, backpacks, glassware, bar taps, and on and on. The key to actually involving folks in the marketing game is a set of stick-on mustaches attached to printed cards. The card for each style mustache directs the user to stick on the mustache, take a photo, and post it online with the hashtag #TRVLR. The result has been that elusive social media buzz and virality that makes a marketing campaign successful.

Twitter and Instagram SelfiesThe payoff for the consumer? Primarily, the fun of seeing their mustachioed selfies online! The Traveler website has a page called TRVLR GLRY with Mustache and Traveler of the Week photos, and shots from parties and events hosted around the Traveler products. Search for the hashtag #TRVLR on Twitter or Instagram to see all the folks joining in the fun.

The greatest part of this type of marketing? It can be done on a large scale like Traveler has shown us, or on a small scale for a local business with a lot less money and time to invest. Print and promotional products can be designed to encourage the recipient to actually market for the brand – post a photo, wear the logo, visit a webpage, or share the experience on social media of using the product. The reward for doing that can be a coupon or discount, a contest prize, or it can just be the kick of seeing one’s very own selfie on a website. When done right, adding the social media component to a standard print marketing campaign only amplifies the impact of the original idea but with very little, if any, added investment. For the consumer, it enhances your brand image and their enjoyment.

 

 

Strive to buy your print locally! A community printer will understand communication and design, with a special emphasis on your local market. They should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmentally responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
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Why Great Customer Service Is a Powerful Small Business Marketing Tool

 

Customer Service is a great marketing tool

With the power of the Internet and the multitude of review sites, it’s difficult to avoid honest opinions about your company. Those reviews, both positive and negative, are just a Google search away, and whether the complaint or review is valid or not, people may still take it as gospel.

According to Fonolo, 68 percent of businesses plan to increase the amount of money they invest in customer management because the customer experience is so important. Additionally, positive feedback can be very useful for marketing purposes, especially when customers share how their issues were resolved efficiently.

Companies can use that testimonial information to develop customer service strategies, and show their customers that they’re appreciated. This in turn creates new and repeat business. Here are some ways to turn customer referrals and testimonials into increased business:

Take Care of Your Customers

The best type of marketing is word-of-mouth by your customers. The best way to create a positive buzz about your company is to provide great customer service. People will remember how you solved their problems and helped them find whatever they needed. Not only will they return to your company but they also will tell their friends about their positive experience. This is the easiest way to market your company because you let your customers do the work for you.

Reflect Your Caring for Customers

Taking care of customers is a vital marketing issue, perhaps even more so than buying billboards or advertising. When customers feel cared for, many are quick to share that experience, reflecting the hard work of your company. Every customer is a gatekeeper to evangelize your brand. Showing your appreciation and generosity for loyal customers builds solid support for your business.

Marketing customer service requires long-term vision “to move the needle on customer service operations, in order to keep customers satisfied and loyal to your brand,” states Kate Leggett in an article on Forrester.

Loyal customers deserve your attention. Those who receive a top-to-bottom customer support experience could become repeat buyers. Your company can go above and beyond the typical customer service requirements by showing appreciation to loyal customers. When you reach out and thank them, it comes across as a genuine attempt to make them feel special. One way to do this is to send something like a gift basket and a hand-written thank you note. You can brand any number of useful and desirable products with your logo and colors to use as giveaways – the promotional products field has items at all price levels ready to be imprinted, engraved, embroidered or branded with your company logo and message. Also, print wear is a great idea – loyal customers will be happy to receive and wear a quality clothing item screen printed or embroidered with the attractive logo of a company they appreciate.

Locate Testimonials

If your company pops up in Internet searches next to negative terms, then that gives people an early reason to look elsewhere for comparable products or merchandise. But, if your business connects to positive search results, it gives people a reason to trust you.

With customer review sites such as Yelp and Trip Advisor, people can see what others said about you, and, luckily, you can use positive reviews to your advantage. Figure out who your most sustained, loyal customers are, and ask them to honestly share their experience in a video testimonial for your company’s website. Wistia offers advise and tips for creating video testimonials for your business such as being prepared but not scripted. If you don’t like videos, then you also can ask repeat customers to go onto Yelp, Angie’s List or other review sites to honestly talk about their experiences.

In your advertising, emphasize the real-world experience of your most honest customers, and more people will get a sense of what you’re all about.

 

Strive to buy your print locally! A community printer will understand communication and design, with a special emphasis on your local market. They should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmentally responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.
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Hard to Hide: Disabling an Overactive Welcome Screen in Illustrator CC 2014

Illustrator CC 2014 Welcome Screen

 

When the Welcome gets worn out…

With each new software upgrade, organizing your workspace and learning the new tools and interface changes can take a little time. Creative Cloud software generally launches by default a Welcome screen with helpful info on “What’s New” in the latest release. For the first few days, these are helpful; after that they begin to feel intrusive. With Illustrator CC 2014, the “Welcome” screen is pretty persistent in trying to keep on welcoming. The fix is a simple one – albeit not as simple as it could be!

InDesign Welcome screenIn previous version of Illustrator, the Welcome screen appeared with each launch, but the checkbox to hide the screen on future launches was always located at the bottom in plain view. With InDesign CC 2014, it is still there and easy to access. With PhotoShop CC 2014, there is no “Welcome” screen – it just lives under the Help menu and will take you to an Adobe webpage when chosen. But Illustrator expanded the Welcome screen for CC 2014, putting in four tabs to access different information. I wonder if Adobe is pushing a little harder to introduce PhotoShop and InDesign users to Illustrator?  The expanded screen can be useful, but it seems Adobe went a little further in trying to make you work to hide it.

Illustrator CC 2014 Welcome ScreenThe “Create” tab, which is the default screen on my installation and includes the easy access to open recent docs or new projects, does not include the box to hide the Welcome screen. I have no idea why. For some reason, only three of the four Welcome screen tabs have the check-able option to hide the window in the future. And, even on those three tabs, the bottom of the window is not visible until you scroll down to find the check box.

The Welcome screen info always lives under the Help menu, so if you find it annoying like I do, just click on any of the three tabs other than “Create” and scroll to the bottom of the window. There you can access the SLIGHTLY more elusive than normal “Don’t Show Welcome Screen Again” box.

How to hide the welcome screen in Illustrator

 

 

 

Strive to buy your print locally! A community printer will understand communication and design, with a special emphasis on your local market. They should be able to provide you with the latest information, inspiration, technical advice, and innovative ideas for communicating your message through print, design and typography, signage, apparel, variable data printing and direct mail, integrated marketing and environmentally responsible printing. If they can’t, you have the wrong printer! The best advice, always, is to ASK YOUR PRINTER!

Call us at 828.684.4512. ImageSmith is a full-service print and marketing provider located in Arden, North Carolina. Contact us at ImageSmith for quotes on all your print and marketing projects, and more useful tips on how to create custom, effective, high impact marketing solutions.